Privacy Policy

Effective date: January 1, 2026

Beverly Hills Tree Care ("we," "us," or "our") operates the website at beverlyhillstreecare.com. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and what rights you have regarding your data. If you have questions, contact us at sales@beverlyhillstreecare.com.

1. Information We Collect

Information You Provide

When you fill out a contact or estimate request form on our website, we collect the information you provide - typically your name, phone number, email address, service address, and a description of your request. We use this information only to respond to your inquiry and provide you with the services you asked about.

Information Collected Automatically

When you visit our website, we and our third-party service providers may automatically collect certain technical information, including your IP address, browser type, operating system, referring URL, pages visited, and time spent on those pages. This information is collected through cookies and similar tracking technologies.

Cookies

We use cookies - small text files stored on your device - to help our website function correctly and to understand how visitors use it. We use analytics cookies (such as those provided by Google Analytics or Vercel Analytics) to measure traffic and usage patterns. You can disable cookies in your browser settings, though doing so may affect how some parts of our website work. We do not use cookies to serve targeted advertising.

2. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and service inquiries
• Schedule and coordinate service appointments
• Send you information you have specifically requested
• Improve our website and understand how visitors use it
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not use your contact information to send unsolicited promotional emails or texts.

3. How We Share Your Information

We share your information only in the following limited circumstances:

• Service providers: We use third-party tools to operate our website and process form submissions (such as form embedding services and analytics platforms). These providers have access to your information only as necessary to perform their functions and are not permitted to use it for other purposes.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal process, such as a court order or government request.
• Business transfers: If our business is acquired or merged, your information may be transferred as part of that transaction. We will notify you of any such change through a notice on our website.

4. Data Retention

We retain the personal information you submit through our contact forms for as long as necessary to respond to your inquiry and fulfill any resulting service relationship. If no service relationship develops, we retain your contact information for a reasonable period in case you reach out again. You may request deletion of your information at any time by contacting us at sales@beverlyhillstreecare.com.

Automatically collected analytics data is retained in accordance with the data retention policies of the analytics services we use, typically between 14 months and 26 months.

5. Your Rights

Depending on where you live, you may have rights regarding your personal information, including:

• The right to know what personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of certain uses of your information

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at sales@beverlyhillstreecare.com. We will respond within 45 days.

6. Security

We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

8. Children

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new effective date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: